If for any reason you are unsatisfied with a product you have purchased, please contact us first.

Returning is possible, products will be sent back to our Japanese location.

Returning Condition:
Products that are opened and used after received cannot be returned.

Time limit on returns:
Products must be returned within 30 days of the Process Date on the order packing slip to receive a refund to the payment method used on the website.

After receiving the returned product. The refund process might take up to 5 working days.

Returning free products/gift with purchase:
You may keep the free gift with purchase that you received as a part of your order.

Returning shipping fee:
Shipping fee is not included.